Business process outsourcing has become incredibly popular with companies ranging from Fortune 500s to startups over the last two decades. Outsourcing might be the avenue for your business to willfully start competing with larger companies.
Prove businesses that have come to hate the call-center idea, wrong – do it right this time. Outsource your contact center to South Africa.
Firstly, call them “contact centers”, and not call centers. Get rid of the stigma.

Did you know that the largest slice of the outsourcing cake to South Africa is call centers or contact centers? Why so successful? As an example, ARC Business Process Outsourcing South Africa specializes in 3 primary languages, English, French, and German. All staff are fully bilingual or multilingual and undergo extensive language skill testing pre-employment with ARC BPO.

Make or break, isn’t it?