ARC is Anya’s true passion and was born during the first few weeks of the COVID-19 pandemic, speaking to customers and identifying the dire need of companies based in the UK, US and Europe to have flexible, affordable options to maintain their customer support and sales departments. Having managed several large contact centers, both inbound and outbound, and understanding the scope of the South African labour landscape, it was clear that South Africa and the Western Cape in particular could offer a solution to said companies.

Then, as the world started returning to the new normal, Anya realized that the need had by no means changed and actively started onboarding new accounts, focusing on start-ups and scale-ups. Small teams with a dedicated support team around them.

Where do we go from here? 
ARC aims to focus on the niche, the startup’s and the scaleups and grow with its clients.