Let us look at the estimated costs of outsourcing to ARC

Now let us consider the following:

You may not be driven purely by the monetary savings of outsourcing your contact centre, have you considered the amount of time spent by key stakeholders on training and developing staff, ensuring contingencies are in place to manage the staff.

The facility to rapidly expand or decrease the size of your team based on project demand.  

Not being tied down by space requirements to house your changing and evolving team.

There are so many additional benefits to outsourcing, give us a call and we can assist you with the exploration of options and benefits tailored to your needs.

Included in our standard service contract:

  • Staff salaries and benefits
  • Hardware
  • Software
  • Training
  • Reporting
  • Contingency planning